Refund policy
Customers who purchase while this policy is effective may request a full refund for Solo Business Money Map within 14 calendar days of the purchase date.
The 14-day window
The request must be sent within 14 calendar days of the Stripe purchase timestamp. A refund request does not require a detailed reason, although a short explanation can help improve the product.
How to request it
- Email [email protected].
- Write “Solo Business Money Map refund” in the subject.
- Send from the email used at checkout, or include enough information to verify the purchase securely.
Support aims to respond within two business days. Approved refunds return through Stripe to the original payment method; bank and card processing time can vary.
What happens to access and saved data
A full refund permanently revokes access for that purchase. Active product sessions and the encrypted hosted workspace are removed as part of refund processing. A limited purchase, refund, and dispute ledger may be retained for tax, accounting, fraud-prevention, and legal obligations.
Data saved only in your browser is outside the hosted workspace. A refund cannot erase that browser-local copy automatically. Clear the product’s local data from that device and browser profile if you do not want to keep it.
After 14 days and payment problems
After 14 days, refunds are not routinely offered except where required by law or to correct a duplicate or erroneous charge. Contact support before filing a payment dispute so an access or billing problem can be investigated quickly. A formal unresolved dispute may suspend access while it is reviewed.
These terms do not limit any non-waivable consumer rights.